Statement Of Work (SOW)

A Statement of Work is a single document (usually) that collects detailed information about an offered project or service that service delivery group or individual provides to their proposed client to describe the known conditions and expectations for their offered service.

An outline or template of what can be included in a Statement of Work (SOW) could look something like this:

Table of Contents

Abstract / Project Overview
Document Contents
Scope
Timeline
Budget
Procurement
Communication
Inter-Departmental Channels
Business Lines
Auditing
Resources
Issue, Risk, Change Process
Issue, Risk, Change Log
Stakeholders
Status History
Revision History

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